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Contact us today!

Address:

 

1249 S. Wright St

Santa Ana, CA 92705

 

Working Hours:

 

Mon: Office is close

Tues-Fri: 9:00am - 3:00pm

Saturday: Office is close

Sunday: Office is close

  • How does this pop-picnic thing work?
    Booking with us is straightforward: reserve online, and our coordinators will handle the design details, aligning with your inspiration within realistic expectations and budget. We use inspiration photos to capture the event's essence, not to duplicate every detail. Trust in our expertise and let us bring your vision to life with our style and inventory. On the day, we set up before you arrive and clean up afterward. Enjoy our hassle-free service with optional catering partnerships, and focus on celebrating your event.
  • I don't have a have a final headcount yet. Can I still reserve the date?
    Yes, we highly recommend reserving your date ASAP by booking for 60% of your total invite. EX: if you're planning on inviting 10 guests, we suggest to book party of 6 and you can add or reduce the week of your event. With that said, if you're inviting 50 people, book for 30 not 10. 10 would be too low and we would not be able to predict that large of an increase and may not have the amount of tables and pillows you may need available.
  • Do I need a permit?
    It depends per location. Pleas email us first prior to booking if deciding on a location that is not listed on our site.
  • Can you do picnic party of 40+?
    Absolutely! We can handle a crowd of up to 70 picnickers. But here's the deal: please give us a solid heads-up of about 2 weeks or more. That'll help us whip up a fantastic setup for you and your guests. We might pull off a last-minute big bash, but no promises. We'll put in the hustle to make it work. Just keep in mind, if you book within 2 weeks, we might not have all the bells and whistles you want in stock. Oh, and speaking of big parties, if you're rolling with more than 30, get ready for a mix of two table styles. We've got both espresso wood and white wash tables – same look, just different finishes.
  • What if it is predicted to rain the day of the event?
    In case of rain forecasted for your event date, we offer an 80% refund if you cancel at least 72 hours prior. Cancellations made less than 72 hours before the event won't be eligible for a refund, as we will have already committed resources to planning and setting up your event.
  • Do you do balloons?
    We do not. We collab with some amazing balloon artists in the industry who can add that magical touch.
  • How long does it take to set up?
    Time for setting up differs depending on how big the party is. It may take 45min to 2hrs for a set up.
  • What is your cancellation policy?
    We don't offer refunds, but we can update your booking date without penalty up to 48hrs prior to your event.
  • What if the location I want is not listed as an option?
    If the location you'd like is not listed, please first call the city to confirm if permit is needed for a picnic vendor to set up. If permit is not needed, please check with us first if we can do this location. Once you have approval and no permits needed, you can go ahead an book. To book, please write the location name in the notes section at the end of booking step. Travel fee will be added to your final invoice due the week of your event.
  • Can I pay cash the day of?
    No. We do not allow our coordinators to accept cash day of due to security issues. A lot of our picnics can be costly. Having them walk around with such cash can be too risky or become a target.
  • Travel Fee
    Due to the increase in gas prices, we must also increase our travel fee as well. Travel fee pays for the gas for our coordinators to travel to the location and back and the time they spent driving to and back (often the coordinators had to leave 2-3hrs earlier just to beat traffic or in case of traffic). Travel fee cost is $1.50/mile round trip To calculate your travel fee, please click here
  • What is a Loss/Damage Fee?
    Loss/Damage fee is applied to all of our rental services. This covers any damages or loss of our items while in your possession. At time of pick up, it is best to stick around while our coordinator assess the aftermath so that everyone is on the same page and no surprises to you. The fee is based on the size of your event within the range of $50-$250. During the week of your event, we will send you a final invoice for your remining balance. In this invoice, please expect to see the loss/damage fee at the bottom. This will be refunded to you following day of your event if coordinator gives the greenlight that everything was accounted for and no damages was made. Damages includes: Wine, juice, or food stains on our picnic blankets or pillows. Paint on our tables, pillows, or blankets, any broken items such as vases, tables, etc. At the end of your event, our coordinator will assess your set up and report any damages/loss items. We highly recommend you staying a little after during the assess. If there is any report of damage or loss item, we will deduct the cost from your Loss/Damage deposit and refund you the remaining. If unsure, please feel free to write to us. Loss/Damage Fee Deposit: Picnics Party of 10 or less $50.00 Party of 15 or less $75.00 Party of 20 or less $100.00 Party of 25 or less $125.00 Party of 30 or less $150.00 Full Dining Party of 12 or less $50.00 Party of 24 or less $100.00 Party of 36 or less $150.00 Party of 48 or less $200.00 Party of 60 or less $250.00
  • Can you do a tea party?
    Yes, we love tea parties! Tea parties are perfect for afternoon brunch with the friends and family. It is also great for bridal showers and or girls parties. We do charge $10/teapots and $1/teacup and saucers. Max qty: 50.
  • Late Fee
    Late Fee: All final payments are du within 72hrs of your event date. There will be a $25 fee per day that you are late. If payment is not received by the event date then we will cancel your event. Coordinators will need to be able to create your design, pack up, and check out the necessary items. They are not allowed to check out the items until the payment is received. If payment is received late, this may cause a delay for your event. Please keep in mind that we do multiple events a day per weekend. Therefore, we need to plan things accordingly and pack up on time in order to avoid any delays to your and other's event. No, you may not pay in person on day of. All payments must be done though our payment portal in the email sent to you.
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